Posted on 08-10-2024

Dear Students,

There will be a scheduled firewall maintenance by CITS on 13 Oct 2024 (Sun) from 12 midnight to 2am.

During the above-mentioned period, you may experience intermittent login issues with Canvas, Zoom (virtual class), Panopto (classroom recordings), SUSS Backpack mobile app etc.

Please refrain from performing any grade-related task (e.g., submitting assignment, online grading, etc) during these 2 hours.

Thank you.

Learning Services Support (lssupport@suss.edu.sg)

Posted on 02-08-2024

Dear Students,

There will be a scheduled maintenance on our Turnitin plagiarism detection system from 17 Aug 2024 (Sat) 9pm to 18 Aug 2024 (Sun) 5am.

During the above-mentioned period, please refrain from using Turnitin system to submit your assignments as the services could be disrupted intermittently.

Thank you.

Learning Services Support (lssupport@suss.edu.sg)

Posted on 12-06-2024

Dear Students,

Jan semester 2024 courses will be removed from your Canvas account by 14 Jun (Fri) at 11.59pm.

If you need a reference of the learning materials and assessments, please download a copy to your own computing device before the above-mentioned date.

Thank you.

Learning Services Support (lssupport@suss.edu.sg)

Posted on 24-04-2024

Dear Students,

Please be informed that Learning Services (LS) Support helpdesk will be closed for a staff event on 30 Apr (Tues) 11.30am to 2.30pm.

Our helpdesk operation will resume after 2.30pm.

In the meantime, please use the chatbot within Canvas and the self-help portal at https://lssupport.suss.edu.sg or email us at lssupport@suss.edu.sg

Thank you.

Learning Services Support (lssupport@suss.edu.sg)

Posted on 09-04-2024

Dear Students,

There will be a scheduled maintenance on our Turnitin plagiarism detection system on 20 Apr (Sat) from 10pm to 3am.

During the above-mentioned period, do refrain from accessing the systems due to intermittent service disruptions.

Thank you.

Learning Services Support (lssupport@suss.edu.sg)

Posted on 25-03-2024

Dear Students,

Please be informed of a scheduled maintenance this Fri for the following learning systems.

Date: 29 Mar (Fri)
Time: 1.00am to 7.00am

- Canvas
- Learning Services Support Portal
- Primo VE (Library's OneSearch)
- RemoteXS (Library's Authentication)
- LinkedIn Learning (Library's subscribed database)
- Zoom

During the above-mentioned period, do refrain from accessing the systems due to intermittent service disruptions.

Thank you.

Learning Services Support (lssupport@suss.edu.sg)